1. What is Online counseling?

Online counseling involves providing mental health support and therapy through digital platforms, such as video calls (Zoom, Google Meet) or telephone allowing clients to connect with licensed professionals remotely.

2. How do I know if online counseling is right for me?

If you prefer flexibility, convenience, and privacy, online counseling may be a good fit. It’s ideal for those who may have difficulty, hesitation, or time constraints to access traditional therapy due to location or time constraints.

3. Is the Therapist/Psychologist qualified?

Yes, Dr.Neethu Krishnan has all the necessary qualifications to provide mental health support, adhering to ethical guidelines and standards.

4. How do I know this therapist is the right one for me?

We offer the first 15-minute free session as a trial to let you understand the experience. However, for successful counseling benefits, we suggest you take regular long-term sessions.

5. What technology do I need for online counseling?

You need a stable internet connection, a device (computer, tablet, or smartphone), and a private space where you feel comfortable discussing your concerns.

6. Is online counseling confidential?

Yes, all sessions are confidential, and we use secure platforms to protect your privacy and personal information in compliance with legal regulations.

7. How can I schedule an appointment?

Appointments can be scheduled through our website. You’ll have the option to select your preferred time that works for you.

8. What types of issues can online counseling help with?

Online counseling can assist with a variety of issues, including anxiety, depression, relationship challenges, stress management, and more.

9. How long are the sessions?

Sessions typically last between 30 to 60 minutes. You can choose your preferred slot as per availability and as suggested during your initial consultations.

10. What if I need to cancel or reschedule an appointment?

We have a strict No Cancellation Policy. Rescheduling can be done 24 hours before the appointment.

11. Is there a difference in effectiveness between online and in-person therapy?

Research shows that online counseling can be as effective as in-person therapy for many individuals. The effectiveness largely depends on the therapeutic relationship and the client’s engagement.

12. How do I pay for the sessions?

Payment can be made through secure digital payment options.

13. Do you offer any free resources?

Yes, we provide free resources, such as articles, blogs, testimonials, and self-help tools, available on our website to support your mental health journey.

15. What are your hours of operation?

Our services are available 24/7, allowing you to book sessions at a time that is convenient for you, regardless of your location.